TERMS AND CONDITIONS

Terms and Conditions

Promotional Terms and Conditions

We are delighted to welcome you to the Samsonite website, the official online store for the brand Samsonite, where you can browse, select and order products advertised on the website from Samsonite New Zealand Pty Ltd.

  1. The following Terms & Conditions apply to all Samsonite New Zealand Pty. Ltd. offers and promotions unless specified otherwise. All product prices and promotional offers are in New Zealand dollars and only applied on RRP. Offers are not to be used in conjunction with any other offer. Offers are available while stocks last and not redeemable for cash. A discount does not apply on shipping fees. The offer is subject to our General Terms of Use, Delivery, Returns and Privacy Policies which are available on our website. Samsonite New Zealand Pty. Ltd. reserves the right, at any time, to modify or cancel the promotion and the exclusion of products on offer, as appropriate.
  2. General Product Collections Exclusions: Coupons exclude all end of season, run-out, clearance items and the following collections: BOSS, New Balance NB, C-lite Kenny Sharf That’s My Bag and Dream Ryder.

Limited Time 10% Welcome Registrations

In order to be eligible user must register an email account on samsonite.co.nz. Limit 1 (one) per customer. Coupon must be quoted at time of purchase. Coupon is valid one time per person. Additional 10% Off Products Only. Excludes End Of Season, Run-Out, Clearance Products, BOSS, C-lite, C-lite x JMB, Lite-Box ALU, Lite-Cube Prime, Samsonite Black Label collections, and shipping fees. Samsonite New Zealand reserves the right, at any time, to modify or cancel the promotion and the exclusion of products on offer, as appropriate. In case of dispute, Samsonite New Zealand's decision shall be final.

$20 Voucher Terms And Conditions

Terms and Conditions Apply. In order to be eligible users must have a registered email account on samsonite.co.nz. Coupon must be quoted at time of purchase. Coupon is single use and entitles the user to up to $20 off the total value of the cart, excluding shipping fees. Excludes End Of Season, Run-Out, Clearance Products, BOSS, C-lite, C-lite x JMB, Kenny Scharf, Lite-Box ALU, Lite-Cube Prime and Samsonite Black Label collections. $20 voucher promotion has no dollar value and cannot be refunded or exchanged. Samsonite New Zealand reserves the right, at any time, to modify or cancel the promotion and the exclusion of products on offer, as appropriate. In case of dispute, Samsonite New Zealand's decision shall be final.

Refer A Friend Discount Terms And Conditions

10% Off total order value only. Coupon must be quoted at time of purchase. Coupon is single use and entitles the user to up to 10% off the total value of the cart, excluding shipping fees. Excludes End Of Season, Run-Out, Clearance Products, BOSS, New Balance, C-lite, C-lite x JMB, Kenny Scharf, Lite-Box ALU, Lite-Cube Prime and Samsonite Black Label collections.

Partner Promotions

Terms and Conditions Apply. All discounts applied on RRP. Excludes End Of Season, Run-Out, Clearance Products, C-lite, C-lite x JMB, Lite-Box ALU, Lite-Cube Prime, Samsonite Black Label collections, and shipping fees. Samsonite New Zealand reserves the right, at any time, to modify or cancel the promotion and the exclusion of products on offer, as appropriate. In case of dispute, Samsonite New Zealand’s decision shall be final.

Seriously Tough Campaign 2025 – Free C-Lite mini case GWP (Gift with purchase)

The mini case GWP (the "Gift”) offer is available online only from 3/7/2025 - 17/7/2025 or while stocks last. One Gift per each Curv® and Roxkin™ suitcase purchase. The Gift will be delivered to a customer with an eligible purchase only. The Gift is not transferable, exchangeable or refundable and cannot be taken as cash or any other gift. Offer available online only (samsonite.co.nz). While stock lasts. Samsonite New Zealand reserves the right, at any time, to modify or cancel the available promotion(s) and the exclusion of products on offer, as appropriate. In case of dispute, Samsonite New Zealand’s decision shall be final.

1. There are a total of 60 Gifts available during the Promotional Period.
2. The availability of a Gift is subject to demand and availability. The Gift is available in two colours, Red or Black. The Gift colours can be chosen by the customer at time of purchase where possible but will be selected by The Promoter at the time of order dispatch if stock availability issues occur.
3. The Promoter cannot guarantee that all customers will receive a Gift.
4. Each eligible customer is entitled to receive one (1) Gift per Curv® and Roxkin™ luggage purchase, such Gift to be given at the time of delivery for all purchases online. For purchases online, the Gift shall be added to the eligible customer’s basket at checkout.
5. This Promotion is not available at any store or online website not listed above.
6. This Promotion cannot be exchanged for cash.
7. If the customer returns the products from the transaction which made them eligible for this Promotion, then the customer must also return the Gift.
8. Acceptance of the Gift constitutes the customer’s full and unconditional agreement to these terms and conditions and any decision reached by Promoter, which is final and binding in all matters related to this Promotion.
9. Promoter reserves the right to amend the rules of this Promotion, to withdraw this Promotion at any time if circumstances beyond its control make this unavoidable, or to cancel free gifts in the event of non-compliance with these terms and conditions.
10. With the exception of liability which cannot be excluded by law, Promoter is not liable for, and you release Promoter from, liabilities relating to any direct or indirect loss or damage which is suffered as a result of this Promotion or accepting or using the Gift.