We use Braintree and PayPal to manage our transactions, allowing you to checkout safely, quickly and easily. These services provide you with a simple way to send money without sharing financial information, along with the flexibility to pay using your PayPal account balance, bank accounts or credit cards. To find out more about these services, please visit their respective websites: Braintree, PayPal
All payments must be received in full prior to dispatch of goods. If your payment is not received or is declined by us, your bank or credit card issuer, we cannot and will not hold items against your order.
Samsonite uses PBT services for delivery New Zealand wide. Please be advised that these courier service may require an adult (over the age of 18) to sign for your shipment. If you’re not at home during delivery, PBT will leave a card with instructions on how to collect your parcel.
Please note the following delivery times to estimate the arrival of your order with us. These delivery estimates are for orders placed before midday, otherwise please add an extra business day. Delivery estimates are a guide and cannot be guaranteed.
PBT regular tracked delivery across New Zealand.
Auckland Region: 2-4 Business Days
North Island: 3-5 Business Days; Rural 3-7 Business Days
South Island: 5-7 Business Days; Rural 5-10 Business Days
We deliver from Monday til Friday, except public holidays.
Please use samsonite.co.nz for luggage & suitcases to be delivered in New Zealand.
If you would like to deliver internationally, please use the appropriate Samsonite website. Click here for a full listing of International Samsonite e-commerce sites.